I have successfully set an ip update password, downloaded, installed and configured the Dynu IP Update Client v 4.42 for windows. Using my username and the ip update password I get [badauth] Username or password is invalid in the ip update client. What am I missing?

Please leave the 'Location' field empty if you did not assign a 'Location' name to your hostname in the control panel.

If you still have problems with the authentication after clearing the 'Location' field, please let us know.

Though i have left the location field empty i get invalid password,please help.

Please make sure the following:

1. You are using your account username as shown in 'Contact Details' page in the control panel not your email address as username.

2. If you have a Location name assigned to your hostname in the control panel, use that location name in the client software also. If you do not have a location name set up in the control panel, leave the location name in the client software empty.